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The powerful business impact of HR measurement practices

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Executive summary

What if we told you that there is something that could triple your ability to improve business performance, customer loyalty, and attraction of diverse talent, and double your likelihood of enhanced employee engagement and inclusion?

There is.

Now what if we told you that the “something” is leveraging HR measurement practices to detect and address gender, racial, and ethnic inequities in the workplace?

This was the surprising and powerful finding uncovered by our survey of more than 500 HR professionals in Canada, the United Kingdom, and the United States in June and July 2025. Harnessing HR leaders’ collective expertise, we identify what talent practices are currently in place at organizations and uncover what sets high-caliber organizations apart from the rest.

We recognize that many of the HR measurement practices featured in this research — specifically those that aim to address inequities in the workplace — are at the center of cross-regional turbulence, buffeted by fierce headwinds in the United States and regulation-fueled tailwinds in the United Kingdom.1

And that is exactly why you need this data.

Read this report for action-oriented recommendations on whether, why, and how your organization should measure talent gaps as you seek to drive business impact.

How to cite: Shaffer, E., Robotham, K. & Van Bommel, T. (2025). The powerful business impact of HR measurement practices. Catalyst.

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